What Services Does Roadside Assistance Typically Include?
When you're on the road, breakdowns and unexpected situations can happen at any time. That’s where roadside assistance comes in. Having access to reliable roadside assistance services can give you peace of mind knowing that help is just a call away. In this blog, we’ll explore the various services that roadside assistance typically includes, and how they can help you when you need it most.

1. Towing Services
One of the most common services included in roadside assistance is towing. If your vehicle breaks down and can’t be fixed on-site, you’ll need it transported to a nearby mechanic or repair shop. Most roadside assistance plans cover towing up to a certain distance.
- Flatbed Towing: For vehicles that cannot be towed traditionally (like luxury cars or low-profile vehicles), flatbed towing is often provided.
- Emergency Towing: If your car is involved in an accident or breaks down in a hazardous location, emergency towing services ensure your vehicle is safely transported.
Towing services are a crucial part of roadside assistance, ensuring that your car can be safely removed from dangerous situations.
2. Tire Change or Repair
A flat tire is one of the most common car troubles drivers face. Roadside assistance can help by providing a tire change or tire repair service if you find yourself with a flat.
- Tire Change: Roadside assistance can provide a new tire if you have a spare, or they can change your tire in case of a puncture.
- Tire Repair: For smaller punctures, some roadside assistance providers may offer a tire repair service, which can temporarily patch your tire until you get to a shop.
Having tire change or repair services as part of your roadside assistance coverage ensures that you’re never stranded with a flat.
3. Fuel Delivery
Running out of fuel can happen to anyone, especially if you’re in an unfamiliar area or misjudged your gas level. Luckily, many roadside assistance services offer fuel delivery.
- Fuel Delivery: If you run out of gas, roadside assistance will deliver enough fuel to get you to the nearest gas station.
- Emergency Fuel Delivery: Some plans even offer specialized emergency fuel delivery services that can help with premium fuels or specific fuel needs, like diesel.
With fuel delivery, you don’t have to worry about walking to the nearest gas station or waiting hours for help to arrive.
4. Lockout Assistance
Locking yourself out of your car is frustrating, but it’s a situation that can be easily resolved with roadside assistance. Many roadside plans include lockout assistance, which can help you regain access to your vehicle.
- Key Replacement: In some cases, roadside assistance providers may even help with key replacement if you've lost your car keys or if they’ve broken.
- Locksmith Services: Some plans also offer locksmith services, which can help unlock your vehicle without causing damage.
If you’re locked out of your vehicle, roadside assistance offers quick solutions to get you back on the road.
5. Battery Jumpstart
If your vehicle won’t start due to a dead battery, roadside assistance can help with a battery jumpstart to get your car running again.
- Jumpstarting Your Battery: The service involves using jumper cables or a jump box to give your battery the charge it needs to start the vehicle.
- Battery Replacement: In some cases, roadside assistance plans may also cover battery replacement if your battery is beyond repair.
A battery jumpstart can save you time and hassle, especially if you're stranded in a location where help isn’t readily available.
6. Winching Services
If your vehicle is stuck in a ditch, mud, or snow, winching services are an essential part of roadside assistance.
- Winching: This involves pulling your vehicle out of a tricky situation using a winch system. It’s especially useful for off-road vehicles or cars that are stuck in soft ground.
- Emergency Winching: Emergency winching services can be a lifesaver if your vehicle is stuck in a dangerous location and needs to be safely removed.
If your car is stuck, winching services can get you out of tight spots quickly and safely.
7. Other Roadside Assistance Services
While towing, tire change, and battery jumpstart are the most common services, some roadside assistance plans offer additional services like:
- Flat Tire Repair Kits: In some cases, roadside assistance will provide a flat tire repair kit that allows you to temporarily patch the tire so you can reach a repair shop.
- Windshield Wiper Replacement: Windshield wiper replacement may be included in some roadside assistance plans, especially if your wipers are damaged or worn out during heavy rain or storms.
- Roadside Breakdown: Some services also offer on-site minor mechanical repairs, like fixing a broken belt or a malfunctioning alternator, so you can get your car running without needing a tow.
These additional services enhance your roadside assistance plan and ensure that you’re prepared for a wide range of emergency situations.
Conclusion
Roadside assistance is an invaluable service for anyone who spends time on the road. From towing services to fuel delivery, battery jumpstarts, and lockout assistance, these services provide peace of mind knowing that help is just a call away. Whether you’re dealing with a flat tire or your car is stuck in the mud, roadside assistance ensures that you’ll get back on track quickly and safely.
At Murray’s Towing, we offer roadside assistance services that are reliable and ready whenever you need them. Whether you're facing an unexpected breakdown or a simple tire issue, our team is here to provide fast, efficient service. Contact us today to learn more about our roadside assistance options and how we can help keep you safe on the road.